Summary iPhone iPad and iPod repair

This page summarises the repair if Apple iPhones, iPads and iPods.

Summary

Apple iPhones, iPads and iPods are frequently seen at a Restart Party, often with broken screens, dead batteries or water damage. None are easy to repair but some are harder than others. This page aims to help you quickly assess whether a given device is likely to be within your capability, whether you are a beginner with such devices, or have some level of experience.

In the case of water damage, repairability depends on the degree and duration of the ingress of water. Look for signs of corrosion caused by electrolytic action. If only slight, it may be possible to clean off with isopropyl alcohol, however, it may have caused the battery to completely discharge, so requiring replacement, or it may have caused damaging currents to flow, ruining the logic board. It may be possible to fit replacement dock connector and headphone jack if these have been damaged.

Repair guides are available at iFixit.com for nearly all models. These have been trawled for the repairability indications.

Restarting unresponsive devices

If an iPhone, iPad or iPod Touch is frozen or 'went dead' and is generally unresponsive, this is likely to be software issue which can often be fixed just by restarting the device. To force restart the device press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo. This is detailed on Apple's support website on the page Restart your iPhone, iPad, or iPod touch.

Some devices, such as iPhone 4, can be started with a completely dead battery or without one at all if connected to a charger, but obviously they will instantly go off if the charger is removed. Other devices such as iPhone 5 require a working battery to bot up at all. Even so, you may be able to bring it back to life, even if only temporarily, by leaving it on charge for an extended period.

Spares Availability

Before ordering spare parts, be sure to establish the precise model it's for. Different models even of the same generation of device are constructed differently and require different parts. Apple devices have a model number consisting of "A" followed by 4 digits, usually marked on the back in small or very small writing.

There are Apple support pages which make it easy to identify the model. Use your favourite search engine to search for identify iThingy model (replacing iThingy with iPhone, iPod, iPad or iWatch) and choose the Apple support page which comes up. This will enable you to identify the device against the model number.

Good quality spares are available from iFixit.com. Much cheaper alternatives can be found on eBay but the quality is very variable. With batteries, in particular, you might find the replacement is no better than the one you are replacing, and could even be dangerous.

iPhone

Model	Repairability	Special Tools	Comments
3G/3GS	7/10	Suction cup	Opens from the front.
4/4S	6/10	Suction cup, pentalobe screwdriver	2 screws release the back. Battery replacement is fairly easy. Screen, digitiser and backlight come as a unit. Replacement is somewhat time consuming.
5/5C/5S	7/10	Suction cup, pentalobe screwdriver	Opens from the front. Screen is separate from front glass but glass-only replacement requires UV-cured glue for professional result.
6/6Plus	7/10	Suction cup, pentalobe screwdriver	Very similar to 5/5C/5S.
6S/6SPlus	7/10	Suction cup, pentalobe screwdriver	Very similar to 6/6Plus except for additional adhesive making it slightly harder to open the front.

iPod Touch

The iPod Touch is essentially an iPhone without the GSM and GPS capabilities but is nevertheless capable of email, web browsing and the majority of apps if connected to a WiFi home router or hotspot, or tethered to a mobile phone.

All models are quite challenging to repair, both because they are harder to open and because the battery is soldered in. Great care, patience and some skill are required to unsolder an old battery and solder in a new one as it is very easy to cause the tracks to lift from the circuit board or to short out the battery, ruining the logic board and/or the battery.

Model	Repairability	Special Tools	Comments
1G	Screen: Difficult Battery: Very Difficult		The case back comes off leaving the screen, battery and all other components. Opening is tricky – there are 7 clips on each side. Battery is soldered in with wires. Complete disassembly is required in order to replace the screen.
2G	Screen: Difficult Battery: Very Difficult		Case opens from the front. Releasing clips is tricky. Battery ribbon is soldered to the logic board. Great care is required to unsolder it and solder in a replacement.
3G	Screen: Difficult Battery: Very Difficult		Opens from the front, which is retained by 11 clips. Opening is tricky. Battery ribbon is soldered to the logic board as in 2G - same warning applies.
4G	Repairability: 4/10 Screen: Very Difficult Battery: Very Difficult	Heat gun	Opens from the front with a heat gun. Complete disassembly is required to replace the battery. Battery ribbon is soldered to the logic board as in 2G - same warning applies.
5G	Repairability: 3/10 Screen: Difficult Battery: Very Difficult	Heat gun, suction cup	There are several models of 5G which differ slightly. Opens from the front with a heat gun. Complete disassembly is required to replace the battery. Battery ribbon is soldered to the logic board as in 2G - same warning applies.
6G	Repairability: 4/10 Screen: Difficult Battery: Very Difficult	Heat gun, suction cup	Opens from the front with a heat gun. Complete disassembly is required to replace the battery. Battery ribbon is soldered to the logic board as in 2G - same warning applies.