Translations:Case Studies/7/en

The laptop owner (a very expert user) told the Restarter the harddrive needed "debugging" - led to blind-alley.

  • Ran a harddrive diagnostic tool (ok)
  • Mounted the drive (ok).
  • Inspected system log (ok).
  • Booted on Linux and noticed there was rubbish coming up on screen at boot - suspected a keyboard or touchpad fault - isolated the keyboard fault.

(Contribution by Ten.)